Leading hospitality companies focus intensely on the customer experience as they know this is how to attract customers, influence buying decisions and create loyalty. It's a journey with well-orchestrated processes and memorable touch points.
In our opinion, recruiting organizations should steal a page from the customer experience playbook to maximize their effectiveness in the job market. In other words, recruiters should treat their candidates like customers!
Landid formed a team of recruiting and customer experience professionals to develop a candidate experience solution that leverages process, technology and a "personal touch" that moves talent from "interested" to "buying".